Privacy Policy
At Himalayan Shepherd, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel and trekking services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you make an inquiry, book a trip, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Nationality
- Passport details (when required for permits or bookings)
- Emergency contact information
- Travel preferences
- Payment-related information (processed securely through third-party payment providers)
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process tour and trekking bookings
- Respond to your inquiries
- Arrange permits, transportation, accommodation, and guide services
- Send booking confirmations and travel updates
- Improve our website and customer experience
- Provide customer support
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Provide a personalized user experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary, including:
- Hotels and lodges
- Airlines and transportation providers
- Trekking guides and support staff
- Government offices for trekking permits and visas
- Payment processors
- Insurance providers (when required)
- Legal authorities if required by law
All third-party service providers are expected to handle your information responsibly.
